The position requires you to support the MU sales activities and contribute to smoothing and improving the sales process. The main responsibilities of this role are sales support, creating quotes using the Vertiv configurator (C1), credit checking, CRM (OSC) management, preparing customer POs for order processing, and sales performance reporting.
As an integral part of the France Sales Organization, you will be required to engage with your sales colleagues, Application Engineers, Project managers and the Order management team. You will gather information, create, and submit quotations and prepare orders for processing. You will play a vital role in ensuring best in class customer experience through a smooth quotation and ordering process.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
- Create customer accounts in OSC.
- Create customer accounts in DATAZEN.
- Support Sales with creation of Opportunities and Quote Headers in OSC.
- Maintain OSC and Oracle customer data.
- Create quotes in C1 for and together with field sales for [LOB] products including service, with Sales defined customized products (ETO), project services, delivery and commissioning.
- Collect and prepare the documentation for tenders and coordinate with the different company functions including Legal and Finance.
- Submit quotes to field sales in a timely manner.
- Raise Special Price Requests (SPR) in sync with field sales price positioning.
- Become fully conversant with field sales on [LOB] products and the Vertiv sales process.
- Continue improvement initiatives on the process.
Order processing and Invoicing
- Once customer PO is received, collect all information and relevant documentations for the customer's order and your associated quotation.
- Pass relevant information to planning teams f
📌 Sales Operations (Thane)
🏢 Vertiv Group
📍 Thane
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