Location: India

Department: Go to Market

Title: Product & Solutions Architect

Employment Type: Permanent

Job Description

Product & Solutions Architect

Responsible for solutioning in alignment with Presales/Product Director. Drives the design and proposition of technical and services solutioning for ServiceNow engagements as per GTM strategy, bridging sales and delivery to convert opportunities into wins through credible technically sound proposals, technical defenses (with the client), road-mapping and demos.

A key contributor towards product development (Technical products and services packaging), in their respective domains, in alignment with GTM (Go to Market Strategy).

Key Responsibilities:
- Presales and Solution Design:
- Engage with customers to understand business requirements and translate them into scalable ServiceNow solutions.
- Own the solution propositions (technical and services) and implementation approaches/suitability.
- Deliver compelling demos of ServiceNow solutions tailored to customer needs (focused on functional value proposition).




- Lead effort estimation and sizing for ServiceNow engagements, aligned to the proposed implementation approach (methodology, team structure, phasing, and timelines) in presales cycle
- Draft, structure, and own technical proposals/Scope of Works for key ServiceNow deals, ensuring solution accuracy, feasibility, and competitive differentiation
- Deliver compelling technical defences - Defend proposals and solution architecture in client discussions, orals, and technical evaluation rounds – focused on value proposition and road mapping (for a cohesive win).
- Configuration and Implementation:
- Architect, Design, configure, and prototype ServiceNow modules, including ITSM, ITOM, ITAM, IRM, HR, and CSM.
- Build and maintain a library of demo assets, accelerators to speed up presale cycles
- Demonstrate eagerness and technical agility to explore recent/adjacent ServiceNow modules and capabilities, quickly getting

📌 Product & Solutions Architect - India
🏢 Quintica
📍 India