Basic Purpose

We are looking for an experienced L2-L3 Security Operations
& Support Engineer with solid hands-on expertise in Endpoint Security,
EDR/XDR, and Privileged Access Management (PAM) technologies to manage advanced
administration, escalations, troubleshooting, optimization, and operational
support activities for enterprise security environments.

The engineer will work closely with SOC, Infrastructure,
Cloud, Audit, OEM TAC, and Security teams to strengthen endpoint security
posture, improve operational efficiency, and support critical incident response
activities.

The role includes advanced troubleshooting, policy
governance, threat investigation, product upgrades, integrations, and security
operations support across enterprise environments.

Primary Skills Required

Endpoint Security / EDR

Hands-on experience with:
- Trend Micro Deep Security
- Trellix Endpoint Security / EDR
- SentinelOne Singularity Platform / EDR

Experience in:
- Endpoint Protection (EPP) and Endpoint Detection & Response (EDR/XDR)
- Antivirus / Anti-malware operations
- Alert monitoring,



analysis, and incident triaging
- Agent deployment, upgrade, and troubleshooting
- Policy management, tuning, and configuration
- Endpoint health monitoring and compliance management
- Server and endpoint security administration
- File Integrity Monitoring (FIM)

L3 Advanced Skills:
- Threat hunting and malware investigation
- Root Cause Analysis (RCA)
- Advanced incident investigation and response handling
- Security architecture optimization

Privileged Access Management (PAM)

Hands-on experience with:
- ARCON PAM

Experience in:
- Privileged access lifecycle management
- Password vaulting and rotation
- Privileged session monitoring and auditing
- Access governance and workflows
- MFA integration
- Privileged account onboarding and management

Good to Have Skills
- NAC exposure (preferably Aruba ClearPass)
- SIEM / SOC operational knowledge
- Cloud security exposure (AWS / Azure)
- Vulnerabi

📌 - EDR Administration (Mumbai)
🏢 Techsec Digital Global
📍 Mumbai