Customer Service Representative (Bengaluru)

Customer Service Representative (Bengaluru)

12 Aug
|
Armstrong Fluid Technology
|
Bengaluru

12 Aug

Armstrong Fluid Technology

Bengaluru

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better.

Role Summary

In this role,



the Customer Service Representative serves as the primary link between our customers and internal teams, ensuring every order is processed accurately and every interaction strengthens the customer relationship. You will manage the full order lifecycle—from entry and documentation to shipment tracking and delivery updates—while coordinating closely with sales, factory, logistics, and finance to keep processes running smoothly. Beyond day-to-day order management, you will support sales forecasting and CRM accuracy, helping the business gain transparent visibility into the funnel and convert opportunities on time. Success in this role means delivering a seamless, proactive, and reliable experience that keeps customers confident in Armstrong Fluid Technology.

Key Responsibilities

Customer Service & Order Management
- Act as the primary point of contact for customers regarding orders, shipments, and documentation.
- Process Request to Change (RTC) entries in the ERP system.
- Provid

📌 Customer Service Representative (Bengaluru)
🏢 Armstrong Fluid Technology
📍 Bengaluru

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