Client Success Manager JD
The Client Partner is a Business Development Leader who establish themselves as an expert and business allies to their clients. With a mixture of advocacy and inquiry skills, the Client Partner provides maximum value in every sales interaction. They leverage industry knowledge, challenge assumptions, ask difficult questions, bring insight and provide solutions to their client’s specific business afflictions and aspirations. Customers will include a range of mid-tier companies, enterprise, and multinational corporates. Client Partners seek to uncover new opportunities and connect client’s strategic goals/challenges suite of service offerings for increased account revenue and wallet share through creation of new sales opportunities.
Duties & Responsibilities
- Lead business development activities, develop recent opportunities in existing client(s), and achieve sales booking and billing targets
- Develop and maintain a key account plan to lead a comprehensive account strategy based on a deep understanding of the client’s pain points and goals.
Build and grow relationships with relevant decision-makers that result in increased account revenue and wallet share
- Use personal expertise to uncover the client’s known and unknown needs and goals, communicate and persuasively deliver the value proposition for all of the services offered by us, empowered to present a clear rationale to gain the customer's agreement
- Facilitate the opportunity and proposal management activities; ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further information, and facilitate follow-up sessions with the client to monitor progress
- As the customer champion you collaborate in cross-functional teams to build strong relationships: team up with account execs on accounts that will be added to your portfolio, lead account development activities with the customer as well as partner teams, liaise with services teams t
📌 Senior Executive (Pune)
🏢 NewVison
📍 Pune
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