Head – Service Delivery – Australia (India)

Head – Service Delivery – Australia (India)

12 Aug
|
iPlace India
|
India

12 Aug

iPlace India

India

Company Profile

iPlace is one of the largest companies providing professionally managed recruiting services for companies throughout the world. We are the fastest growing and are widely recognized as the highest quality of the Indian offshore recruiting companies. We have over 100+ clients and 800+ employees. iPlace’s global recruiting center is in Pune, India, and our headquarters is in McLean, VA, USA. Please visit our website www.iPlaceUSA.com for more information on our business, work culture, and services.

Job Location: Remote, India

Position Reports to: Executive Vice President – Service Delivery

Philosophy and Ideal Candidate Profile

Our business is built on iPlace providing the best offshore recruiting delivery. By continuing to improve upon this goal, we will attract more of the best clients, strengthen our global recruiting brand, and grow to thousands of employees.

iPlace is structured into three pillars that support eight business units:
- Business Development Pillar – New client sales and client servicing




- Service Delivery Pillar – Sourcing and recruiting operations
- People Pillar – Attract, develop, support, and retain outstanding talent

The Head - Service Delivery will be a member of iPlace’s management team and will be responsible for service delivery for a business unit of iPlace. S/he must:
- Demonstrate and believe in the Butler Street four cornerstones of success www.butlerstreet.com/post/2017/01/22/excuses-excuses-excuses
- Have a record of measurable success managing, coaching, developing, and inspiring large recruiting teams to be professionals (as opposed to task doers)
- Create and implement strategies, processes, and technologies to ensure service delivery goals are achieved and individual team members attain performance metrics
- Collaborate with clients, possess strong business acumen and problem-solving skills, and lead from the front

Work Hours
- Required to work an early morning shift from 6:30 AM to 3:30 PM IST to coordinate with

📌 Head – Service Delivery – Australia (India)
🏢 iPlace India
📍 India

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