Job Purpose
“This position is open with Bajaj Finance ltd.”Oversees a company’s process of retrieving money owed to customers, manages the employees & vendor who are responsible for collections of dues. Makes sure employees comply with company policies when dealing with customers and vendors. Responsible for end to end employee’s monthly target achievements, their growth and skill set.Culture Anchor:Think like an Entrepreneur - Encourages recent ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)1.Planning Detailed allocation planning at location level basis new volume booking considering high volume increment in mindCreate adequate capacity on field collections by setting up Collections Agencies doing tele-calling and Field collections through the team in respective locations & drive them for the achieving the targeted numbers. Ensuring proper planning of local level strategies & and effective implementation and execution of the centralized calling unit strategiesTo keep an eye on vendor selection who comply compliance policies as well accomplishing required numbersSet up HUB con, call center to minimize the collection cost Making detailed collection plans, delegating the targets and developing overall and market specific strategies to recover moneyIdentifies area of collection process that need improvement and implements an enhanced process that will help ground field more effective.2.Role & ResponsibilitiesFormulate collection targets in way of daily, weekly and monthly for each Branch and, employee and