* Contact potential or existing customers using scripts
* Answer product or company-related queries
* Understand customer needs and close sales
* Direct qualified leads to field sales team
* Update customer info in the database
* Accurately take and process orders
* Address and resolve customer complaints
* Maintain records of calls, sales, and data
* Conduct research to aid in lead generation
Skills Required:
* Valuable communication and convincing skills in Bengali
* Basic knowledge of Email and MS-Excel