Description
Ciklum is looking for a Senior Salesforce Business Analyst to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

We are seeking a high-caliber Senior Salesforce Business Analyst with 7+ years of experience to play a pivotal role in our enterprise transformation initiatives. In this role, you will bridge the gap between complex business strategies and technical execution, driving large-scale integrations, mergers and acquisitions (M&A;) programs, and system modernizations.

The ideal candidate possesses deep expertise in the Salesforce ecosystem (including Sales Cloud and contemporary Agentforce AI capabilities), thrives in Agile environments, and excels at navigating senior stakeholder relationships to deliver robust, scalable solutions.





Responsibilities:
- Strategic Business Analysis & Stakeholder Management:
- Requirements Gathering: Collaborate with senior business stakeholders and executives to discover, analyze, and document complex business requirements
- Transformation & M&A;: Support large-scale business transformation, systems integration, and M&A; programs, ensuring alignment between business vision and technical execution
- Consultative Approach: Act as a trusted advisor, translating high-level business goals into actionable functional and technical specifications
- Salesforce Ecosystem Mastery:
- Solution Alignment: Leverage deep knowledge of Salesforce Sales Cloud, Agentforce Sales capabilities, and the broader enterprise Salesforce ecosystem to design best-practice solutions
- Data & Migration Management: Perform complex data analysis, field-level mapping, dependency mapping, and org migration activities acro

📌 Senior Salesforce Business Analyst (India)
🏢 Ciklum
📍 India