About Us:
myOnsite Healthcare is leading the revolution in mobile phlebotomy, creating a unique fusion of healthcare and logistics to deliver essential services at the doorstep of patients. Our mission is to offer top-tier mobile phlebotomy services to large healthcare providers, enabling patients to receive crucial care at their convenience, scheduled right at their homes.

Company Culture:
We strive to foster an inclusive, cooperative environment where innovation thrives. Our team, the core of our operations, promotes an atmosphere that fuels mutual growth, job satisfaction, and a shared vision for transforming healthcare delivery.

The Role:
We are seeking experienced and dynamic US Shift Managers to cater to our clients across EST and PST time zones. You'll oversee our BPO operations during US shifts, including management of logistics, inbound sales, field team coordination, and high-quality service delivery akin to managing a synchronized, efficient fleet of healthcare services.

Key Responsibilities:

Manage daily BPO operations during US shifts, coordinating logistics,



inbound sales, and field team management to ensure a smooth, reliable, and punctual healthcare delivery service.

Motivate, coach, and lead your team to consistently meet performance goals while maintaining superior levels of customer satisfaction.

Foster a culture of excellence, innovation, and continuous improvement, setting the bar high in industry standards.

Work closely with clients, understanding their needs, and aligning our operations to exceed these expectations.

Handle escalations adeptly, demonstrating problem-solving skills and decisive leadership.
Regularly analyze performance metrics, converting insights into actionable strategies to continually enhance BPO performance.
Skills and Qualifications:

Must have 5+ years of experience as an Operations Manager in a BPO, ideally in logistics-oriented operations, US shift operations, and the healthcare industry.

A proven track recor

📌 Operations Manager (Vadodara)
🏢 myOnsite Healthcare
📍 Vadodara