Who we are

Blend-ed Learning Cloud is a modern, AI-powered Learning Management System (LMS) designed for organizations that prioritize engagement, scale, and simplicity in training. From fast-growing startups to established enterprises, our platform powers learning experiences that help people grow faster and smarter.

We’re a bootstrapped, product-focused team that believes in thoughtful growth, continuous improvement, and long-term relationships — both with customers and our teammates. With clients across the globe and industries like healthcare, education, and enterprise software, we’re on a mission to make online learning deeply human and incredibly effective.

We work with a mix of onsite and hybrid team members. We believe in clarity, autonomy, and results — not micromanagement.

About the role

We’re hiring for a Technical Support role — but this is more than just a support position. You’ll play a vital part in onboarding new clients, enabling them to use our platform effectively, and helping ensure their long-term success.





While the title says “technical support,” this is a blended role that includes customer enablement, customer success, and customer support. Candidates should be comfortable with technology, eager to learn, and confident in guiding others through both simple and complex platform usage.

The role will be onsite for the first few months for onboarding and training. Based on performance and comfort, it can transition to hybrid later.

What you’ll be doing
- Onboard current clients, guide them through key features, and ensure they’re set up for success
- Support customer enablement by sharing tips, walkthroughs, and best practices
- Proactively build relationships and contribute to customer success efforts
- Respond to support queries via email, chat, or calls
- Perform regular platform checks to ensure smooth performance
- Follow up on open issues and ensure customer satisfaction
- Escalate technical issues to the appropriate internal teams as n

📌 Technical Support (Kozhikode)
🏢 Blend-ed
📍 Kozhikode