Head (Manager) – Human Resources (Offshore Operations)

US-based Accounting & Advisory Firm | India Offshore Delivery Centre

Role Overview

We are seeking a seasoned HR Head to lead and scale all human resources functions for India Offshore Delivery Centre. This role is critical in strengthening organizational culture, driving strategic people initiatives, and ensuring robust HR governance aligned with global standards.

The incumbent will act as a strategic partner to leadership while ensuring operational excellence across the entire employee lifecycle.

Key Responsibilities

Strategic HR Leadership
- Develop and execute HR strategy aligned with business objectives and offshore growth plans
- Design and implement HR policies, frameworks, and organizational structures
- Act as a trusted advisor to leadership on people, culture, and workforce planning.

Talent Acquisition & Workforce Planning
- Lead end-to-end recruitment, onboarding, and manpower planning
- Build scalable hiring models suitable for a consulting / professional services setting




- Strengthen employer branding and talent pipelines

Performance, Engagement & Retention
- Drive performance management systems (KRAs, KPIs, appraisals)
- Design and implement employee engagement, retention, and recognition initiatives
- Manage succession planning and leadership readiness

HR Operations & Compliance
- Ensure statutory compliance, payroll coordination, and HR operations governance
- Oversee HR systems, documentation, and audits

Employee Relations & Governance
- Handle employee relations, conflict resolution, disciplinary actions, and grievance management
- Maintain a fair, transparent, and compliant workplace culture

Learning & Leadership Development
- Lead training, leadership development, and capability-building programs
- Integrate modern learning approaches, including digital and AI-enabled tools

Requirements

Educational Qualifications
- MBA / PGDM in Human Resources (mandatory)
- Awareness and work

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