12 Aug
|
WELLS FARGO BANK
|
Bengaluru
12 Aug
WELLS FARGO BANK
Bengaluru
About this role:
Wells Fargo is seeking a...
In this role, you will:
- Support internal and external customers with inquiries and complaints regarding loan servicing needs
- Monitor loan system and resolve customer issues, and process complex transactions online
- Perform moderately complex administrative, transactional, operational and customer support tasks
- Act as primary loan servicing contact that involve construction monitoring and disbursements
- Monitor collateral and preparing payoff letters, releasing collateral
- Audit loan systems of record for recent loan setups, modifications and data input, and customer research and billing
- Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders
- Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
- 1+ year of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications for Europe, Middle East & Africa only:
- Experience in Commercial Loan Servicing support, or equivalent demonstrated through one or a combination of the following: work experience, training, education
Desired Qualifications:
- Exposure to and/or experience in Syndication/Participation, trades, and foreign loan originations
- Knowledge of loan documentation; construction loan budget monitoring experience; and title work experience.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Excellent verbal, written, and interpersonal communication skills
- Ability to effectively resolve problems and conflicts at the immediate an
📌 Commercial Loan Servicing Representative (Bengaluru)
🏢 WELLS FARGO BANK
📍 Bengaluru