Key Responsibilities
- Follow up with clients regarding outstanding invoices and pending payments.
- Contact customers via phone, email, and WhatsApp for payment reminders.
- Maintain payment follow-up records and update collection status.
- Coordinate with the Accounts team for invoice reconciliation.
- Resolve basic invoice and payment-related queries.
- Escalate overdue accounts where necessary.
- Prepare daily and weekly follow-up reports.
- Maintain professional communication with clients.
Requirements
Mandatory Requirements
- Good communication skills in English and Hindi.
- Basic knowledge of invoicing and payment follow-up.
- Proficiency in MS Office, especially Excel.
- Strong follow-up and negotiation skills.
- Professional telephone etiquette.
- Good documentation and record-keeping skills.
Desired Skills
- Customer-focused approach.
- Attention to detail.
- Good organizational skills.
- Positive attitude.
- Ability to work independently and in a team.
Benefits
Benefits
- Fixed salary of ₹20,000–₹25,000 per month.
- Professional training.
- Career growth opportunities.
- Stable and cooperative work environment.