Baan Functional Consultant (Open) - Bangalore | 4 to 7 Years
Johnson Controls helps create smart, healthy and sustainable buildings, and this role supports the ERP platforms that keep business operations running smoothly. As a Baan Functional Consultant, you will help business users and support teams maintain secure ERP processes, resolve functional issues, and improve the day-to-day experience across Baan IV and ERP LN environments.
Role Overview
We are looking for a Baan Functional Consultant with hands-on experience in ERP functional support and user issue resolution. In this role, you will work closely with business users, functional teams, and technical teams to analyze issues, support production operations, validate process changes, and help ensure reliable ERP performance across the Baan landscape.
Key Responsibilities
- Provide functional support for Baan IV, ERP LN FP3, and LN 10.4 ERP applications.
- Analyze user incidents, identify functional gaps, and support timely resolution with the right teams.
- Work with business users to clarify process issues, reproduce problems,



and confirm expected outcomes.
- Support production issues, change activities, and functional testing for ERP process updates.
- Coordinate with technical teams on fixes, enhancements, and interface-related issues.
- Validate data and process integrity across ERP transactions and support root-cause analysis for recurring issues.
- Document resolutions, process notes, and functional changes clearly for continuity and knowledge sharing.

How You Will Do It
- Take ownership of issues end to end, keeping user impact, accountability, safety, and integrity in focus until the process is restored or the right workaround is in place.
- Stay close to the business process and the people using it so you can understand the real problem, not just the symptom.
- Use structured analysis and candid root-cause discussion to prevent repeat issues and improve support quality over time.
- Work as one team wi

📌 Baan Functional Consultant (Bengaluru)
🏢 Johnson Controls
📍 Bengaluru