Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Responsibilities
Content Development
- Create, organize, maintain, and reuse documentation assets using the team’s approved content repository and authoring tools (currently Microsoft Word and SharePoint), while supporting future adoption of structured authoring practices.
- Conduct task analysis (TA) and prepare annotated topic lists (ATL).
- Collaborate with cross-functional teams and subject matter experts (SMEs) across global regions to gather requirements and deliver project outcomes.
- Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide.
- Produce and maintain illustrations, graphics, and photo-realistic renderings.
- Ensure the completion of the review cycle and software-assisted checks for grammar, style, and terminology.
- Initiate translation requests and coordinate translation reviews.
- Communicate release updates to stakeholders via designated channels.
- Maintain reusable content and contribute to documentation standards, templates, and information architecture to improve content consistency and scalability.
- Quickly learn current products, custom technologies, and engineering concepts, and accurately translate them into clear, user-focused documentation.
- Contribute to the development of the CCMS structure, templates, and information model.
- Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS.
- Demonstrate flexibility in working hours to support collaboration with stakeholders across dif
📌 Technical Writer (Chennai)
🏢 Xylem
📍 Chennai