Account managers work to develop and maintain solid relationships with clients. They may work with multiple small accounts or a few larger ones.
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Customer service
Account managers handle customer complaints, answer questions, and address concerns.
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Sales
Account managers work with the sales team to identify opportunities to expand current client contracts. They may also be involved in upselling and cross-selling products and services.
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Account management
Account managers oversee their company's client accounts. They share updates on account status and metrics.
Account manager career
Account managers typically transition to the role after a salesperson closes a deal. They may work with multiple small accounts or a few larger one