Job Purpose

Supports the Commercial Solutions Manager in identifying, designing, prototyping, and implementing practical technology solutions that address business needs and drive measurable impact. Acts as a tech-savvy business enabler who translates operational requirements into scalable, cost-effective digital solutions using low-code/no-code tools, automation platforms, analytics, and structured problem-solving approaches.

Key Result Responsibilities

Business Analysis & Requirement Structuring
- Work closely with business teams to document processes, pain points, and opportunity areas.
- Translate business needs into structured functional requirements and solution outlines.
- Identify automation and digitalization opportunities.

Solution Design & Prototyping
- Design and build MVPs using low-code/no-code platforms, automation tools, dashboards, or workflow systems.
- Develop proof-of-concepts before full-scale IT development.
- Ensure solution design considers scalability, performance, and integration needs.

Scalability & Performance Metrics




- Define and track KPIs related to adoption, performance, cost savings, automation rates, and ROI.
- Analyze scalability indicators such as: Volume handling capacity, User growth impact, Process cycle time, Cost per transaction.
- Flag technical or operational bottlenecks early.

Key Result Responsibilities-Continued

Process Optimization
- Map and optimize workflows to eliminate inefficiencies.
- Apply structured problem-solving methodologies.
- Recommend process improvements supported by digital tools.

Data Analysis & Insight Generation
- Extract and analyze operational and commercial data.
- Use data to validate impact of implemented solutions.

Governance & Documentation
- Maintain transparent documentation of solutions, workflows, metrics, and dependencies.
- Ensure compliance with IT governance, data security, and architectural standards.
- Support handover to development teams when scaling beyond MVP stage.

Continuou

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