Airstriprealtech is a leading airport management company located in Nashik, Maharashtra, India. We specialize in providing efficient and high-quality services to airport operators and airlines. Our team is dedicated to ensuring a smooth and hassle-free travel experience for all passengers.
Position Overview:
We are currently seeking dedicated and motivated individuals to join our team as Airport Ground Staff. As a member of our ground staff team, you will be responsible for providing excellent customer service and ensuring the safe and efficient operation of the airport.
Key Responsibilities:
- Greet and assist passengers at check-in, boarding gates, and baggage claim areas
- Handle passenger inquiries and provide information about flight schedules, delays, and other airport services
- Ensure the safety and security of passengers by following all airport regulations and procedures
- Assist with the loading and unloading of baggage and cargo onto aircraft
- Conduct pre-flight and post-flight checks to ensure the cleanliness and safety of the aircraft
- Coordinate with other airport staff, including pilots, cabin crew, and ground crew, to ensure smooth and timely operations
- Handle and resolve customer complaints and issues in a professional and timely manner
- Maintain accurate records of passenger and cargo information
- Adhere to all company policies and procedures, as well as local and international aviation regulations
- Continuously strive to improve customer service and operational efficiency
Qualifications:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic setting
- Strong problem-solving and decision-making skills
- Physical fitness and ability to lift heavy objects
- Willingness to work flexible schedules, including weekends and holidays
- Previous experience in customer service, aviation, or hospitality is preferred