Description
The Enterprise Technology Services (ETS) organization partners with the American Express business to enable, support, and drive the company’s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company’s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise.
The objective of the ETS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.
ETS Control Management is looking for a Senior Associate Tech Risk & Control of Issues,



Events & Remediation to focus on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities
The Senior Associate Tech Risk & Control, ETS Control Management Issues, Events & Remediation will:
- Scope, triage (prioritize), and support remediation of Issues by influencing BU, who own and execute Issue/Operational Risk Event (ORE) Remediation
- Investigate and conduct root cause analysis while also addressing repeated Issue types
- Conducts advanced risk assessments to identify complex risks within the organization's technology environments, ensuring that all critical areas are evaluated for security weaknesses
- Monitors technology environments to detect, analyze, and respond to emerging threats in real-time, utilizing advanced threat detection tools and techniq

📌 Senior Associate-Technology Risk (Bengaluru Urban)
🏢 American Express
📍 Bengaluru Urban