AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

Assist Account Coordinator with sales operations order execution process for assigned sales accounts.



This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing team-oriented assistance from internal and external support teams when they deem necessary.

Duties/Responsibilities

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Manage Hatch Order Entry Process for Drop Ship Orders

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Accept and book all customer orders as follows:

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Flex: Order entry via Customer Order and verify and track inbound inventory to get received.

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Custom: Accept and book customer orders, to include verifying bookable documents are complete and accurate prior to booking

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Attend regular and recurring cross-departmental meetings to review order status and escalate to individual internal department managers for issue resolution.

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Assist Account Coordinators in collaborating with Product Engineering department to resolve engineering change request.

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Ensure data integrity of customer facing data in Signal/Salesforce sy

📌 Associate Account Coordinator (Gurugram)
🏢 AHEAD
📍 Gurugram