Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Infrastructure As Code (IaC)
Positive to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires a dynamic approach to identifying problems, analyzing system behavior, and ensuring continuous operational stability. The position demands collaboration with multiple teams to maintain system health and swiftly resolve disruptions that could impact business functions, fostering a reliable and efficient technology environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of business-critical applications.
- Document and communicate findings and resolutions clearly to stakeholders to enhance knowledge sharing.
- Assist in the development and improvement of support processes to increase efficiency and reduce downtime.
- Monitor system performance and proactively identify potential issues before they impact operations.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Infrastructure As Code (IaC).
- Experience with automation and configuration management tools related to Infrastructure As Code.
- Strong understanding of cloud infrastructure and deployment models.
- Ability to troubleshoot and resolve infrastructure-related issues effectively.
- Familiarity with scripting languages to support automation a

📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune