Job Description – Patient Care Executive / CallerAbout Heights Plus Heights Plus is a specialized Limb Lengthening Surgery & Rehabilitation Centre located in Gurugram, Haryana. We provide advanced treatment solutions for limb lengthening, leg length discrepancy, deformity correction, non-union fractures, and other complex orthopedic and reconstructive conditions.
Our dedicated orthopedic team focuses on providing personalized consultations, comprehensive treatment plans, and structured post-surgical rehabilitation to ensure a safe and supportive patient journey.
Position Patient Care Executive / Caller
Location Noida Sector 4
Employment Type Full-Time | On-Site
Experience Fresher – 0 to 1 Year
Educational Qualification Minimum Graduation in any discipline
Salary Starting Salary: ₹15,000 per month
Salary may be revised based on performance, communication skills, and overall suitability for the role.
Job Responsibilities Handle inbound and outbound calls from prospective and existing patients.
Respond to inquiries regarding limb lengthening procedures, treatments, consultations,



and rehabilitation services.
Explain basic information about our services in a clear, simple, and qualified manner .
Follow up with leads generated through digital marketing campaigns, website inquiries, and other sources.
Understand patient requirements and collect accurate information during calls.
Schedule and confirm patient appointments in coordination with the clinical and administrative teams.
Maintain accurate records of calls, leads, patient inquiries, and follow-ups.
Regularly update lead and patient information in the company's CRM/database.
Coordinate with the internal team to ensure timely responses to patient inquiries.
Escalate medical, technical, or complex patient queries to the appropriate doctor or healthcare professional.
Maintain a polite, professional, and empathetic approach while communicating with patients and their families.
Assist walk-in visitors and coordinate w

📌 Caller (Noida)
🏢 Heights Plus - Limb Lengthening Surgery and Rehabilitation Centre in India
📍 Noida