Over 13 years ago we started Capital Placement with a bold vision to open the world to students and graduates who dream of building global careers We wanted to remove the barriers that stood between talent and chance and make international work experience something everyone could access not just a privileged few Today that vision continues to drive everything we do We connect ambitious young people with life-changing internships across the world experiences that spark confidence broaden horizons and transform potential into purpose For the 4 000 employers who partner with us we offer more than just candidates we connect them with a global community of pre-vetted career-ready individuals who bring energy curiosity and fresh ideas to every role At Capital Placement every match we make is a step toward something bigger a more connected inclusive world of work where opportunity knows no borders We re looking for a Customer Experience Associate who genuinely cares about helping people take the first step in their careers In this role you ll be the friendly reliable guide for our candidates answering their questions listening to their goals and supporting them throughout their journey with us You ll help candidates feel confident and informed by managing our communication channels conducting consultations and walking them through every stage of our internship programs Along the way you ll keep our systems up to date interview applicants and collaborate closely with our internal teams to ensure every candidate feels valued supported and set up for success This isn t just about managing processes it s about making a real difference in someone s career story Be the first point of contact for candidates responding promptly and thoughtfully to enquiries via phone email or chat to ensure every interaction feels supportive and personal Understand each candidate s goals and challenges recommending internship programs that genuinely align with their aspirations and career amb