Job Overview The Datacenter Service Delivery Manager for Colocation will oversee the Migrations and service delivery within a colocation datacenter environment This individual is responsible for managing client relationships ensuring compliance with SLAs Service Level Agreements and coordinating cross-functional teams to deliver seamless services The role requires a mix of technical expertise project management client management and operational oversight Key Responsibilities 1 Colocation Migration Expertise The specialized knowledge and skills required to plan manage and execute the migration of IT infrastructure such as servers storage and network equipment from one datacenter to another specifically within a colocation workplace This type of migration often involves moving an organization s critical IT assets to a third-party datacenter colocation facility or migrating from one colocation provider to another Expertise in this area is critical to ensure minimal disruption downtime and risk to business operations The role covers the entire lifecycle of datacenter migration and post-migration optimization It includes phases such as assessment and planning migration and network design logistical support testing and validation post-migration support and optimization as well as compliance and documentation 2 Service Delivery Management Lead the end-to-end delivery of datacenter services for colocation clients ensuring timely and efficient execution Manage SLAs KPIs and other service metrics to ensure service excellence Conduct regular service reviews and manage escalation processes for critical issues Develop and maintain operational processes procedures and documentation 3 Client Relationship Management Serve as the primary point of contact for colocation clients managing client expectations and ensuring customer satisfaction Conduct regular meetings with clients to review performance address concerns and plan future services Coordinate with sales account managers an

📌 Datacenter Service Delivery Manager (Powai)
🏢 Larsen and Toubro
📍 Powai