Job Description – Delivery cum Account Manager (Non-IT Staffing)
Company: Hallmark Workforce Solutions
Position: Delivery cum Account Manager – Non-IT Staffing
Department: Delivery & Client Success
Employment Type: Full-Time
Experience: 3–86Years
Location: Bangalore
About Hallmark Workforce Solutions
Hallmark Workforce Solutions is a leading talent acquisition and workforce management organization specializing in Permanent Staffing, Contract Staffing, Executive Search, RPO, and HR solutions. We partner with organizations across diverse industries to deliver high-quality talent and workforce solutions across India.
Role Summary
We are looking for a highly driven and client-focused Delivery cum Account Manager to manage key client accounts, oversee recruitment delivery, drive client satisfaction, and ensure business growth. The ideal candidate should have hands-on experience in Non-IT staffing, account management, collections, stakeholder management, and business development by generating current hiring requirements from existing and prospective clients.
Key Responsibilities




Delivery Management
Manage end-to-end recruitment delivery for multiple Non-IT clients across various industries.
Lead and mentor a team of recruiters to achieve delivery targets and hiring timelines.
Ensure timely submission of quality profiles and successful closure of open mandates.
Monitor recruitment KPIs, turnaround time (TAT), interview ratios, offer conversions, and joining percentages.
Conduct regular delivery reviews and implement strategies to improve team performance.
Key Account Management (KAM)
Act as the primary point of contact for assigned key client accounts.
Build and maintain long-term relationships with client stakeholders.
Conduct regular business review meetings to understand hiring plans and client expectations.
Ensure high levels of client satisfaction through proactive communication and quality service delivery.
Resolve client escalations promptly and professionally.
Business

📌 Key Account Manager (Mysuru)
🏢 Hallmark Workforce Solutions
📍 Mysuru