The Ads team at Navi is responsible for delivering personalised and contextually relevant advertisements to customers within the app. By leveraging user insights and data-driven targeting, the team ensures ads feel like a natural and helpful part of the customer journey, ultimately driving both user satisfaction and incremental revenue for the business.
What We Expect From You
- Account Management: Work with the business head to manage partner relationships, and day to day operations for partners.
- Reporting: Share regular status updates, dashboards, and trackers with leadership & cross org teams to show progress and highlight gaps.
- Launch Recent Partners: Facilitate, set up, and provide operational support for new ad partners, setting them up for success on the Navi platform.
- Program Management: Work with internal teams (inc finance, product, analytics and marketing) to help drive business operations for partners.
- Manage Escalations: Act as the L2 for all partner escalations.
Flag delays or issues to the right stakeholders with suggested next steps or alternate plans.
- Process Management: Identify and resolve workflow inefficiencies in day to day business by working closely with internal/external teams.
Must Haves
- 3-5 years of experience in operations/business/growth roles, preferably in the consumer tech space.
- Expertise in data analysis and reporting tools (Excel, Gsheets are P0, good to have- SQL).
- Good analytical and problem-solving skills.
- Ability to collaborate with cross org & external stakeholders to set up & streamline processes.
Inside Navi
We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach. Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing fin