Are you passionate about languages and translation Are you motivated to have a direct impact on customers around the world Do you have linguistic background and love for continuous improvement and finding creative solutions to challenging problems Amazon's Translation Services team is responsible for providing translation tools and solutions to support the localization and translation needs of all Amazon businesses. We partner with content owners to translate and deliver content for customers around the world at the right quality, cost and speed.
We are looking for an experienced Team Manager to lead a team of 8+ in house Translation Specialists within our Translation Services Operations (TSOps). This role requires a combination of strategic thinking, operational excellence, people management, and analytical skills to effectively manage customer relationships and optimize translation services operations. You will have a solid sense of ownership, a data-driven approach to decision making, a passion for scalable productivity models,
and a strong talent for dealing with the ambiguity of ever-changing scenarios.
In house translation team is overlooking translation quality across multiple language arcs by assessing and scoring translation and proofreading jobs, working with language assets and resolving linguistic issues. They also provide comprehensive and structured feedback to improve human linguists quality, train and enhance machine translation (MT) engines as well as translation and quality-prediction models.
In TSOps we recognize the critical role of linguistic expertise in building and improving AI-driven translation models. This role presents an exciting chance to collaborate with Science, Tech and Quality Program teams to shape the future of translation. As a team manager you will be responsible for overseeing team's day to day operations, support your team members in the process of role transformation by identifying skill