Location: Hosur Road, Bengaluru
Experience : 0-2 Years in Sales/Business Development / CustomerSuccess/Or Similar.
Freshers who aspire in Sales Field can apply
Mandatory Qualifications : BE/BTech in Electronics, Mechanical Engineering
Open to Travel
Mandate to have:
Kannada Language [Read/Write]
Open for Travel
Valid Driving License
Two Wheeler - Must to have
BE/BTech in Electronics, Mechanical Engineering
Can join in Max 15 Days / Immediate Joiner
Key Responsibilities (R&R;)
Customer Relationship & Account Management
• Act as the Single Point of Contact (SPOC) for assigned customers and region.
• Visit customers regularly and submit daily visit/activity reports.
• Manage assigned Key Accounts and develop long-term relationships.
• Add recent customer accounts from the assigned region.
• Ensure 100% customer satisfaction and achieve targeted Net Promoter Score (NPS).
• Coordinate customer visits, audits, and interactions with internal teams.
Business Development & Sales Growth
• Create awareness of company services, test scopes,
and capabilities through regular
customer engagement.
• Understand, gather, and submit customer testing requirements related to product
development/projects in the pipeline on a monthly basis.
• Generate qualified enquiries and ensure higher conversion rates.
• Deliver regional revenue growth YoY as per assigned sales targets.
• Ensure timely payment collection by coordinating with customers and accounts; avoid
overdues.Customer Service & Complaint Handling
• Address and resolve customer complaints within agreed timelines.
• Ensure seamless communication between customers and internal teams for smooth
project execution.
• Monitor project deliverables and ensure closure as per commitments.
Market Intelligence & Competitor Analysis
• Track and share market trends and insights relevant to customer requirements and
industry developments.
• Conduct regular competitor analysis to support strategic positioning.