Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, adaptable, innovative, and forward-thinking professionals to join our India Operations team. Join the External Fulfillment Operations team as an Area Manager.
As Area Managers for our sellers, you will be responsible for direct people management experience in driving operational performance in a highly metric driven environment. It is field-based role and you will also lead many process improvement projects, both for the site and the network, to drive enhancements in key shop floor metrics, viz. Quality, Cost and Delivery.



One of your key responsibilities will also be development of your team members.
-You must be flexible to work weekends and/or staggered shifts regularly and to travel to seller nodes to audit, launch, set up & monitor Flex operations. ·
Manage the performance and behavior of up to 06 Amazon Operation Execuitves through effective 1:1 meetings, coaching, and mentor-ship
· Manage schedules, monitor adherence and attendance of the team
Set up robust processes to drive forecasting accuracy with an objective to minimize cost and maximize customer experience
· Implement performance goals and evaluate against pre-set goals implementing action plans to resolve performance barriers as needed
· Set the vision of the team by managing individual and team performance expectations and goals.
· Manage and drive staffing plans, schedules, quality initiatives, process change initiatives, projects and other Change/ Kaizen initiatives as required.
· Ana

📌 Area Manager (Gurugram)
🏢 Amazon
📍 Gurugram