Overview

The HR Operations Employee Services Associate is responsible for providing best-in-class employee experience across the Employee Lifecycle (hire to retire) . As a key member of our People Experience & Operations team, the role holder will play a pivotal role in driving on ground employee processes ( with explicit KPIs and service levels) .Role is pivotal in supporting India BU agenda of digitization and seamless employee experience through identified priorities for the People Experience & Operations vertical.

Responsibilities

1. Talent Acquisition
• Frontline hiring: Drive frontline hiring – collaborate with employment exchange, screening, interview scheduling, background checks, and coordinating pre-employment testing.
• Coordinate onboarding for plant employees- adherence to H2O for onboarding followed by completion of Day 1 and Functional Onboarding modules on my learning.
• Contractual Hiring: Collaborate with concerned department on contractual worker requirement based on business requirement.
2. Employee Processes & Admin




• Serve as a first-point contact for employee inquiries regarding policies, benefits, payroll, schedules, procedures and all processes pertaining to employee lifecycle.
• Drive learning admin for identified employee groups, facilitation of training, tracking, follow up and closure
• Support employee engagement programs such as Dil Se, Plant days, and other engagement interventions (OHS) followed by communications and surveys.

3. Digitization
• Drive the overall BU digitization agenda – specifically for plant like T&A; for PCI and NPCI workforce, Schoox and other myServices related workflow processes
• Identify areas of opportunities that can be streamlined and elevated using digital tools.

4. Compliance & Safety Support
• Ensure compliance with central, state, and local employment regulations, including AIB audit as defined in the statutory laws of the land.
• Maintain confidential employee files, ensuring documentation compliance f

📌 HR Coordinator (Koshi River)
🏢 PepsiCo
📍 Koshi River