Career Category Information Systems What You Will Do Let s do this Let s change the world In this vital role you will serve as the technical and functional administrator of Amgen s enterprise Learning Management System solution ensuring optimal performance data integrity and a seamless learning experience for all users The administrator is a member of the Learning Development product team which is responsible for administering learning management systems and related reporting environments including hosted and on-premise applications development testing and deployment of break-fixes and enhancements with proper change management documentation troubleshooting resolving and responding to end user tickets and service requests Key Responsibilities Manage and maintain the Learning Management System LMS including user accounts security roles course catalogs and content lifecycle Ensure system performance availability and compliance with Amgen s data integrity quality and security standards Collaborate with HR Learning Development Compliance and IT teams to implement new features integrations and system enhancements Support learning analytics reporting dashboards and audits to ensure accurate regulatory and business reporting Troubleshoot system issues coordinate resolution with vendors and provide Tier 2-3 support to users globally Maintain documentation for configurations standard operating procedures SOPs and change management activities What We Expect of You We are all different yet we all use our unique contributions to serve patients The cooperative and detail-oriented professional we seek is a technical problem-solver and service-minded administrator with these qualifications Basic Qualifications Master s Bachelor s degree and 5 to 9 years of Computer Science IT or related field experience Minimum 2 years of experience supporting enterprise systems or application administration Experience managing databases permissions and configurations in a SaaS environment Profi
📌 Sr Associate System Administrator – Learning Management System (Hyderabad)
🏢 AMGEN
📍 Hyderabad
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