The main function of the role is Account for the day-to-day management of a functional oversight team s and manage daily service delivery and production activities performed by staff Work in conjunction with individuals on the team as well as other Shared Service teams COE s outsource locations Client Operations and other business units to ensure seamless processing according to the fund s policies to ensure NAV yield accuracy and that all SLAs are met As well as Work collaboratively with teams and management across the organization on various projects oversight committees KPIs etc Role specifics - Oversees the activities of staff by working closely with direct reports Manages the day-to-day activities and controls to ensure consistency of policies adherence to procedures Manages and facilitates timely resolution of issues Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability Keeps abreast of regulatory compliance and developments for the assigned area and apprises staff as necessary Identifies and analyzes operations risks related to current and potential business and recommends procedural changes and controls as needed Creates and uses quality service measurement tools to ensure compliance with operational standards with SLAs and SOPs and create management reporting as needed Coordinates and manages projects within the department and or with BU Shared Services COEs and Client Operations teams During the course of normal day-to-day operation responsible for identifying any unusual or potentially suspicious transaction activity and reporting and or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures Conducts periodic performance reviews provides ongoing counsel training development and motivation of staff Participates in the hiring salary promotional and termination recommendation process Skills Competency parameter differentiators Res

📌 Asset Manager (Bengaluru)
🏢 State Street
📍 Bengaluru