NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Messaging Services Specialist-Microsoft Exchange Advisor to join our team in Bangalore, Karntaka (IN-KA), India (IN).
The Microsoft Exchange and M365 Administrator will be responsible for the overall administration, support, and maintenance of the Microsoft 365 environment. This role requires a deep understanding of M365 services, including Exchange Online, Exchange On-Premises & Hybrid servers, Microsoft Purview, Defender for O365 and MS-Teams. The ideal candidate will possess solid technical skills, excellent problem-solving abilities, and the capability to manage and optimize the use of M365 solutions to meet business needs
Job Description-
. A customer-centric approach with a focus on delivering high-quality support.
. Strong verbal and written communication skills, with the ability to explain technical concepts to end users
.
Understanding their requirements and creating a positive client experience throughout the total client journey.
. Flexible working in shifts supporting 24X7 steady state operations.
. Provides deep subject matter expertise, advice, and program delivery.
. Contributes to the development of new techniques and plans within area of expertise.
. Thorough understanding and management of customer business needs and expectations.
. Works on abstract and complex problems requiring evaluation of intangible variables.
. Integrates trends, data and information into plans, deliverables and recommendations.
. Develops innovative and creative output based on interpretation and analysis that improves business performance and contributes to corporate goals and strategic intent.
. Anticipates operational, program, and implementation issues and develops preventative measures.
. Provides advanced technical support w