Company Description Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com Do what you love care for the world dare to challenge the status quo BELIMITLESS We are seeking a dedicated and customer-focused Guest Service Associate GSA - Food Beverage to join our team in Mercure Hyderabad KCP India As a GSA you will play a crucial role in delivering exceptional dining experiences to our guests while maintaining the highest standards of service and efficiency Greet and escort guests to their tables ensuring a warm and welcoming atmosphere Take food and beverage orders accurately demonstrating thorough knowledge of menu items and daily specials Serve food and beverages promptly and professionally adhering to service standards Maintain cleanliness and organization of the dining area including table settings and side stations Process payments and handle cash and credit transactions efficiently Upsell and promote food and beverage offerings to maximize revenue Respond promptly to guest inquiries and concerns ensuring customer satisfaction Collaborate with kitchen staff to ensure timely and accurate food preparation Adhere to food safety and hygiene standards HACCP at all times Assist in opening and closing procedures of the restaurant Support other Food Beverage outlets during peak times or as required Participate in team meetings training sessions and briefings as scheduled Qualifications Minimum of 1 year experience in hotel operations or food and beverage service Robust service-focused personality with excellent