The Program Management Associate (PMA) plays a pivotal role within NIAT's academic operations ecosystem, functioning as a hybrid contributor across execution and program management support. This role is designed for individuals who can effectively manage day-to-day operations while demonstrating the ability to think strategically and contribute to continuous program improvement.
As a PMA, you will ensure seamless academic delivery, enhance student experience, and collaborate cross-functionally to drive operational excellence. This position serves as a strong foundation for career progression into Program Management and leadership roles within NIAT.
Key Responsibilities
1. Academic Operations & Execution
- Develop and manage daily and weekly schedules for classes, labs, and assessments
- Coordinate with academic teams to manage session availability on the Learning Management System (LMS)
- Oversee content deployment across LMS environments (Beta, Gamma, Live), including updates and issue resolution
- Track and maintain student data, including attendance, submissions, and engagement metrics
- Execute communication campaigns using tools such as WebEngage for reminders, nudges, and announcements
- Maintain structured trackers, dashboards, and reports using Google Sheets/Excel
2. Student Support & Campus Coordination
- Act as the primary point of contact for student queries, ensuring timely and professional responses
- Facilitate coordination between students, academic mentors, and internal support teams
- Support execution of academic activities including assessments, workshops, placement drives, and campus events
- Ensure smooth on-ground academic operations and student experience
3. Program Management & Strategic Support
- Collaborate with Program Managers to support planning and executio
📌 Management Associate Program (India)
🏢 NxtWave
📍 India
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