Project Role : Client Service Delivery Lead
Project Role Description : Responsible for seamlessly delivering services to the client. Assigns all work assignments, commits team(s) to work, manages their work quality, manages the teams financials and mix to targets, and drives the teams overall people management. Monitors and controls service delivery metrics.
Must have skills : Service Delivery
Valuable to have skills : Oracle HCM Cloud Core HR, SAP SuccessFactors Employee Central, Workday Core HCM
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The HR Tech Delivery Lead is responsible for leading large-scale HR technology transformation programs, driving delivery excellence across Talent Acquisition, Core HR, Learning, Workforce Management, and Employee Experience domains. The role combines technology leadership, client relationship management, AI-led innovation, and commercial accountability to deliver measurable business outcomes for global clients.
The individual will lead multi-disciplinary teams spanning HR technology,



operations, data & AI, and transformation while acting as a trusted advisor to client HR and IT stakeholders

Roles & Responsibilities:
Delivery Leadership
Lead end-to-end HR technology delivery across multiple client accounts.
Own program governance, scope management, quality, risk, and delivery outcomes.
Manage global delivery teams comprising architects, consultants, developers, and operations SMEs.
Drive delivery excellence through agile, DevOps, and AI-first methodologies.
Ensure successful execution of large-scale HR transformation programs
HR Technology & Transformation
Define technology roadmaps supporting Hire-to-Retire transformation.
Lead implementation and optimization of platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, and related ecosystems.
Identify opportunities for automation, GenAI, Agentic AI, and data-driven transformation.
Design scalable,

📌 Client Service Delivery Lead (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai