About Our Client

Our client is a leading, technology-enabled business platform with a significant nationwide presence and a rapidly expanding footprint. Operating across hundreds of locations, the organization delivers managed environments and business solutions to a diverse portfolio of enterprise customers and is investing heavily in technology, operational excellence, and digital transformation to support future growth.

Job Description
- Defining and executing the infrastructure and technology operations strategy across a large multi-location setting.
- Ensuring high availability and performance of enterprise networks, workplace technology platforms, communication systems, and critical business services.
- Leading Infrastructure Operations, Network Operations, End User Services, Workplace Technology, and IT Service Management functions.
- Managing technology ecosystems including LAN/WAN, Wi-Fi, cloud infrastructure, firewalls, servers, identity management platforms, collaboration tools, and enterprise communication systems.




- Overseeing workplace technologies including video conferencing, AV systems, printing infrastructure, CCTV, access control solutions, and integrated building technologies.
- Establishing robust cybersecurity controls, disaster recovery frameworks, backup strategies, and business continuity plans.
- Driving service excellence through SLA governance, operational monitoring, incident management, and continuous improvement initiatives.
- Managing strategic vendor partnerships, procurement programs, contract negotiations, and technology budgets.
- Building, mentoring, and leading high-performing infrastructure and operations teams across multiple regions.
- Driving technology standardization, modernization, cost optimization, and scalability initiatives to support future business growth.

The Successful Applicant
- 18+ years of experience in IT Infrastructure, Technology Operations, Enterprise Infrastructure, or IT Service Delivery leadershi

📌 Head of IT Infrastructure (Gurugram)
🏢 Michael Page
📍 Gurugram