About Grafieks Analytics:
Grafieks Analytics Ltd and Grafieks Lab Pvt Ltd, both under the same leadership, are technology consulting and software development companies building scalable solutions for contemporary businesses. Our flagship product, Grafieks, is an AI-powered Business Intelligence (BI) platform delivered as a SaaS offering, designed to help organizations analyze data, uncover insights, and make faster, smarter decisions. Alongside our product portfolio, we offer end-to-end IT Managed Services to help you run reliable, secure, and efficient technology operations. At Grafieks, we combine deep technical expertise with a product-driven mindset to solve real-world business challenges.

Role Description:
Provide advanced Level 3 application support for Tecsys Elite WMS and Elite Distribution ERP / distribution management processes where deployed. This role resolves complex production issues, supports integrations and configuration, drives root-cause analysis, and improves stability across warehouse and distribution operations.




The specialist is the senior escalation point for Tecsys-related incidents, partnering with operations, IT, integration, infrastructure/cloud, device/print, automation, external vendor, and Tecsys support teams to restore service and prevent repeat issues.

Experience:
7+ years of experience supporting in WMS
4+ years of hands-on Tecsys Elite experience
Employment Type: Full-Time
Work Mode: Hybrid
Competitive salary + performance-based incentives
Minimum Qualification: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Key Responsibilities:
Troubleshoot complex Tecsys WMS and Distribution ERP issues across receiving, putaway, replenishment, picking, packing, shipping, loading, cycle counting, inventory, order management, purchasing, returns, and distribution processes.
Investigate transaction failures, inventory discrepancies, stuck orders, RF/device issues, label-printing issues, interface failu

📌 Senior Tecsys Elite WMS (Noida)
🏢 Grafieks Analytics
📍 Noida