About the Role Euler Motors is building India's most capable commercial electric vehicles, backed by a rapidly scaling dealer, sales and service network across the country. The Program Manager in the CEO's Office – Sales & Service acts as a force-multiplier for the leadership team, driving the company's most strategic, cross-functional programs across Sales, After-Sales Service, Network Expansion and Customer Experience. This is a high-ownership role for someone who can move fluidly between the boardroom and the field, translate strategy into on-ground execution, and unblock the bottlenecks that matter most to revenue, retention and customer trust. Key Responsibilities Strategic program management: Own end-to-end delivery of priority CEO-sponsored programs across Sales and Service – defining scope, milestones, owners and success metrics, and driving them to closure. Sales performance & network growth: Partner with the sales organization to track dealer/channel expansion, retail and fleet sales targets,



and market penetration plans; surface risks early and coordinate trade-offs on pricing, financing and channel mix. Service & after-sales excellence: Drive initiatives on service network expansion, spare parts availability, uptime, first-time-fix rate and warranty cost; build visibility into service quality and de-risk gaps in field support. Customer experience: Support programs that improve customer onboarding, satisfaction (CSAT/NPS) and lifecycle engagement; connect frontline feedback from dealers and service centers with product and policy decisions. Decision support: Prepare crisp analyses, dashboards and board / investor material; convert ambiguous problems into structured recommendations for the CEO and leadership team. Cross-functional alignment: Run governance cadences, drive accountability across Sales, Service, Marketing and Operations, and represent the CEO's Office in operational reviews. What We're Looking For 5 years of experience across program/project

📌 Program Manager (Delhi)
🏢 Euler Motors
📍 Delhi