THE ROLE IN ONE LINE You run a city or sub-regional cluster of Operations — multiple Senior Managers, 12–20 active projects, ₹40–60 Cr portfolio. You build the operating system that keeps it from collapsing under its own weight. WHAT YOU WILL OWN ▪ Cluster delivery — full P&L;, schedule, quality, and client outcomes for your geography ▪ Senior Manager development — build the layer below you; identify and grow next-level leaders ▪ Capacity planning — anticipate site, PM, SPM, and vendor needs two to three quarters ahead of demand ▪ Vendor ecosystem — strategic partnerships at city level; rate cards; master service agreements ▪ Top-account ownership — the top 3–5 clients in your geography are your direct accountability ▪ Cross-functional alignment — work shoulder-to-shoulder with city leads in Design, Sales, Procurement, and Finance ▪ Process and system build — codify what works; push back what does not; help build the Operations playbook ▪ Talent pipeline — active in senior hiring; build a city-level bench at PM, SPM,
and Sr Manager layers WHAT WE NEED FROM YOU Must-Haves ▪ 8 years in commercial fit-out or adjacent industries (FLEXIBLE) ▪ Has led a team of 30 across multiple layers — PMs, SPMs, Sr Managers Flipspaces Operations Hiring Engine | June 2026Page 1 ▪ Has owned a multi-city or large-city portfolio of ₹30 Cr in value ▪ Demonstrated process build — has codified an Operations playbook somewhere before ▪ Senior client management at CXO level ▪ Strong commercial acumen — margin protection, billing discipline, cashflow awareness ▪ High-judgement decision-making — pattern recognition across many projects Good to Have ▪ MBA from a premier institute (especially for ADAPTABLE candidates) ▪ Experience scaling a delivery function in a high-growth environment ▪ Exposure across sub-segments — offices, retail, hospitality, managed workspaces ▪ Track record of building leadership benches at the Sr Manager layer WHAT MAKES THIS ROLE HARD You are the senior layer where the com