This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Quality Manager What we believe in At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. Your role and responsibilities In this role, you will have the chance to supervise a team of service engineers and technicians, ensuring timely and high-quality delivery of service offerings, solutions, and projects to customers. Each day,



you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines. You will also demonstrate your skills by advancing service outcomes through resource planning, allocation, and the effective use of standard procedures and safety protocols. The work model for the role is: Li-Onsite The role will support for the ABB India Ltd for Electrification Smart Building Business, Quality Function to be based at Nelamangala, BANGALORE, India. You will be mainly accountable for: Service Management: Appoint and lead a designated Service Manager for WA, reporting to the Quality Manager, to oversee end-to-end service operations across India. Service Network Development: Establish and manage a nationwide service network by identifying service providers, appointing city/pin code-wise service agencies, executing service agreements, and finalizing service costs and compliance requirements. Service Process & Call

📌 Manager customer service (Karnataka)
🏢 ABB
📍 Karnataka