This job is with Kraft Heinz, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Role SummaryThe DAM Librarian is responsible for day-to-day management and quality control of digital assets in the Digital Asset Management (DAM) system. This role enforces metadata standards, manages uploads (including bulk ingestion), curates and promotes content within the Content Hub and Brand Hubs, provides user training and frontline support, and partners with internal and external stakeholders to ensure the DAM meets business needs. Job Description Key Responsibilities •Review and process incoming asset uploads-approve or reject based on metadata and compliance standards within a 48-hour SLA. •Execute and manage bulk upload requests (e.g., agency or partner project files), ensuring accurate mapping and metadata application. •Own curation and promotion of content in the Content Hub and Brand Hubs (homepage tile refreshes, featured assets) to keep sites relevant and campaign-aligned.



•Maintain and improve metadata quality: cleanse, enrich, and standardize metadata to improve discoverability and user experience. •Serve as the primary point of contact for DAM users-provide troubleshooting, first-line support, and escalate issues as needed. •Coordinate regularly with brands, agencies, and campaign teams to align assets with marketing plans and use cases. •Develop and deliver user training (1:1 and group sessions), host office hours when needed, and create/maintain training materials and documentation. •Track and report on DAM usage, upload throughput, metadata quality, and support tickets; recommend improvements to processes and tooling. Outcomes / Performance Measures •Asset review and approval/rejection completed within 48 hours of submission. •Brand Hubs are current and display relevant, approved content. •Regular homepage/content tile refreshes delivered in collaboration with

📌 Analyst II, Marketing Ops DAM (Gujarat)
🏢 Kraft Heinz
📍 Gujarat