This job is with Fitch Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced setting, supported by the strong foundation of a leading financial services group.



Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive and you can make a meaningful impact. Want to learn more about a career on our commercial team? Visit our careers page: Fitch Solutions is currently seeking a Customer Support Specialist based in our Mumbai Office. As part of this team you will be expected to be responsible for helping users resolve issues, keeping incidents moving, and ensuring smooth communication so problems get fixed efficiently. You will also support a followthesun model to ensure smooth global handoffs and 24/7 responsiveness including the weekends (on shift). Finally you will help look at incident trends and adopt a data dri

📌 Customer Support Specialist, Mumbai
🏢 Fitch Group
📍 Mumbai