This job is with Elsevier, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Chinese Language Specialist (Credit And Collections) Are you an experienced Chinese Language Specialist? Do you have credit control or accounts receivable experience? About our Team Elsevier is the world leading provider of qualified information solutions in science and health, legal, risk management, and business-to-business sectors. About the Role As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing Chinese customers. Responsibilities Investigating credit applications and approves applications within established guidelines for companies and individuals Liaising with corporate customers and other departments to resolve credit problems Negotiating on terms of payment on overdue accounts Performing routine assignments in the entry level to a professional job Connecting with Clients over call and Email for regular support.
Minimizing financial risk to the organization by assessing and advising on credit worthiness of prospective and existing customers. Requirements Have credit control or accounts receivable experience. Have relevant experience in Chinese Language (Written & Verbal) Experience in this role requires a result driven, focused team player, with good communication skills and able to drive. Able to work under tight time pressure whilst still maintaining high standards of work. Have credibility and be able to negotiate with customers over the telephone whilst valuing the customer relationship Able to support the sales organization in debt collection matters wherever its possible. Experience in multi-tasking while keeping key priorities in focus. Experience in Microsoft Excel, Word and Outlook is a must. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working pros