This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Enforcement Team Lead Job LocationsIN-MumbaiPosted Date4 days ago(03/08/ :49)Job ID of Openings1CategoryIP ServicesBanding4 Job Purpose Lead the India enforcement team through its build-out as a player-coach: manage and develop the team of Enforcement Coordinators and Enforcement Specialists while continuing to carry hands-on takedown and enforcement work yourself. This is a dual role by design. During the build-out you will spend a significant share of your time delivering alongside the team; as the team scales, the balance shifts toward leadership. About Protect We help Protect our customers' ideas and innovations. Job Overview Key Responsibilities Lead, coach and develop the India enforcement team (Enforcement Coordinators and Enforcement Specialists), including onboarding, training and day-to-day performance management. Carry a personal caseload:



manage takedown and removal queues and action enforcement cases end to end, alongside the team. Own workload allocation, queue coverage and shift/absence planning across the India team so global enforcement queues are always covered. Set and uphold quality standards for takedowns, case records and platform notices; review the team's output and close gaps with coaching and training. Monitor team capacity and throughput through the Enforcement portal, and flag resourcing needs to the VP of Enforcement on an ongoing basis. Act as first escalation point for complex cases and platform issues, maintaining working-level platform relationships and escalation pathways. Build and document repeatable processes, playbooks and training material as the team grows, feeding improvements back to the Solutions and Engineering teams. Support hiring for the India team, and coordinate with the Head of APAC and the LatAm and China Enforcement Specialists as the globa

📌 Enforcement Team Lead (Mumbai)
🏢 RWS
📍 Mumbai