This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Configuration Database & CI Management Good to have skills : ServiceNow Configuration Management Database (CMDB) Minimum 5 year(s) of experience is required Educational Qualification : Graduate with 15 years of education Summary: As a Software/Application/Cloud Tech Support skilled with 5 years of experience,



you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB) on various platforms. Roles & Responsibilities: - Provide L1 and L2/ basic and intermediate level troubleshooting for configured services running on various platforms.- Troubleshoot and resolve issues related to Configuration Database & CI Management and ServiceNow Configuration Management Database (CMDB).- Implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.- Collaborate with cross-functional teams to ensure timely resolution of issues and effective communication with stakeholders.- Ensure compl

📌 Infra Tech Support Practitioner (India)
🏢 Accenture
📍 India