This job is with MSCI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Your Team Responsibilities:POSITION OVERVIEW - Senior AssociateRole & Responsibilities-Build a high-performing team by recruiting, onboarding, coaching, and continuously developing talent.-Manage staff and functional activities to achieve team goals aligned with organizational objectives.-Ensure productivity, data quality, and SLA compliance through rigorous performance oversight-Evaluate and implement industry leading QA practices on both data and content, re-engineer quality assurance and quality control processes including working on effectively tracking and reporting quality improvements.-Undertake projects to improve the data workflow, QA processes, Vendor data onboarding and ensure that these are executed in line with the transformation program-Evaluate re-engineering opportunities by analyzing existing processes and systematically identify manual/off-system tasks and processes bottlenecks,
create process maps as specifications for BA/IT and drive them.-Lead the data transformation working the Data Operations teams in Manila/Mumbai & collaboration with BA/Project Management, Technology & Data Science teams.-Solid data analysis skills with the ability to interpret large datasets and identify anomalies, report data trends and patterns.-Participate and shape discussions on scaling & transforming operations, process changes, business priorities and client expectations-Identify opportunities of leveraging ML/NLP for unstructured data extraction, quality enhancement-Lead projects involving new data onboarding and ensure all new data sourcing is in-line with data transformation agenda-Drive strategic planning and goal setting while fostering upskilling and career growth opportunities for the team.Your Key Responsibilities: People Management: Focus on training pool of Juniors, and setting up
📌 Lead - Data Operations - Automation & Transitions (Tamil Nadu)
🏢 MSCI
📍 Tamil Nadu
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