This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: Service Manager Your role and responsibilities In this role, you will have the opportunity to develop course materials and handle content delivery for technical training for customers, either in classroom or on-site. Each day, you will be responsible for post-training activities such as course feedback collection, possible corrective actions on course materials and equipment, etc. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings. The work model for the role is: LI-Onsite This role is contributing to the Automation – Energy Division in Peenya, Bangalore, India.
You will be mainly accountable for: Preparing and delivering training courses in classroom or on-site and following up on post- training day activities. Developing course material for classroom and in office training in your own area of responsibility and advising on updates needed in e-learning material. Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles. Facilitating in course administration through making arrangements and answering enquiries and proposals for training courses. Qualifications for the role Bachelor's degree in Electrical Engineering, Electronics Engineering, or Instrumentation Engineering. 5–10 years of relevant experience in Industrial Automation Systems (DCS/PLC) within the Process Control and Instrumentation domain. Experience in delivering technical training or conducting customer/user trainin