About Client: We are a leading Digital Experience Software and Services company dedicated to providing comprehensive solutions across all touch points that enhance customer engagement and drive business growth. We are on a mission to pioneer the distribution and visibility of content with an innovative platform that drives discovery, personalized experiences, and conversions powered by data and AI. We pride ourselves on our cooperative culture and commitment to excellence in everything we do, and we are certified as a Great Place to Work.

About Role
Senior. Director – Digital Experience is a pivotal strategic leadership position responsible for driving the vision, execution, outcomes and continuous innovation with a primary focus on website design, development and Quality Engineering functions.

This role will lead cross-functional teams to deliver scalable, secure, high-performing, and customer-centric digital experiences. You will be accountable for translating business strategy into outcomes by enabling engineering excellence, improving quality maturity,



and fostering a culture of innovation, collaboration, and continuous improvement across teams.

Problem Areas We are looking to Solve
- Delivering Digital solutions at scale without compromise on quality & Customer experience: As we grow rapidly, we need structured governance & quality frameworks that scales across geographies, teams, product and service lines while maintaining consistency and speed.
- Preventing quality gaps: Critical quality gaps impact customer trust and revenue. We need to proactively identify and mitigate risks before they reach our customers.
- Quality awareness gap: Quality is fragmented across teams with no unified standards, metrics, or accountability. We need a cultural shift where quality ownership permeates every level.
- Customer confidence and retention: Delivery issues directly impact churn and customer lifetime value. We need data-driven insights to demonstrate improvements and

📌 Director Project Management (Odhav)
🏢 TAAS Partners
📍 Odhav